City now offering card facilities for vehicle services in Pinelands

The City of Cape Town is now offering card payment facilities for motor vehicle registration services at its customer care centre in Pinelands.

The extension of credit and debit card payment facilities for motor vehicle registration services at this municipal office follows a pilot roll-out of this service at the Cape Town Civic customer care centre.Over the coming month, the City will be embarking on more metro-wide roll-outs of this new service.

The expansion of card payment facilities for the payment of rates and tariff accounts, building plan and land use applications, and traffic fines will take a bit longer as system upgrades are required.

The City will accept payments of up to R5 000 a transaction by credit or debit card, or any other means of payment that does not hold any cost implications for the client.

“This amount covers most transactions by our clients, be it for motor vehicle licences, rates and services bills, or other sundry payments. The City will, however, reclaim the relevant banking fee for any payment over R5 000,” said deputy mayor, Ian Neilson.

Clients are thus encouraged to make electronic payments for large transactions with the City, as this will result in minimal bank reclaims of banking charges. Electronic (EFT) payments carry the lowest bank charges. Currently, more than 60 percent of payments to the City are via EFT payments.